01 Audit & DiscoveryWe begin with an in-depth discovery phase covering both technical and creative aspects. Our team assesses back-end systems like ERP, PIM, CMS, and payment methods to build a clear data migration and SEO plan. In parallel, we explore front-end needs to align design and functionality with your brand identity. Through collaborative workshops, we uncover key user insights and business goals. This ensures we map out a future-proof customer experience strategy from day one.
02 Design & CustomisationThis stage focuses on securely transferring all essential data to Shopify. Depending on your setup, we choose the most effective migration method - from manual CSV uploads to automated solutions like HighCohesion. For complex operations, we recommend involving an integration provider to ensure accuracy and reliability. Our goal is to migrate product, customer, and order data without loss, while maintaining SEO integrity throughout the process.
03 Data & Content MigrationThis stage focuses on securely transferring all essential data to Shopify. Depending on your setup, we choose the most effective migration method - from manual CSV uploads to automated solutions like HighCohesion. For complex operations, we recommend involving an integration provider to ensure accuracy and reliability. Our goal is to migrate product, customer, and order data without loss, while maintaining SEO integrity throughout the process.
04 App & Systems IntegrationWe plan, build, and test all necessary integrations between Shopify and your core systems - such as ERP, WMS, or OMS. The process includes auditing existing connections, designing the solution, development, thorough testing, launch, and post-launch hypercare. We focus on building scalable, transparent, and dependable integrations that support business growth and ensure your entire tech stack works in sync.
05 QA & Launch SupportAs launch approaches, our team runs a thorough pre-launch review, verifying that all data is correctly transferred and the site functions as expected. We check design, performance, and SEO readiness, and help prepare your marketing and communication strategy. On launch day, we test everything again before going live and ensure redirects are working. After launch, we offer proactive support and optimisation through our Growth & Maintenance retainers to keep your store running at peak performance.