Shopify agencies in London: how to choose one
The short answer
Choose an agency you can meet, check its tier in Shopify’s Partner Directory, and ask who will do the work.
Run the key workshops face to face, and check what you would check anywhere: relevant work, the migration plan and support after launch. Most of Superco’s team works from our office at Hatchers Mews, SE1, and clients are welcome to visit.
By Tom Carew and Tom Mucklow-Norell. Updated 5 November 2026.
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Why a London agency
Workshops in person
Workshops and design reviews around one table, at our office or yours.
One office
A team that works side by side.
Visits
An office London clients can drop into.
Talent
A deep London pool of ecommerce, design and engineering talent.
What to check
Location
An office the team works from. Superco: 7 Hatchers Mews, SE1, where most of the team works and we meet clients.
Shopify Partner tier
Verified in Shopify’s Partner Directory. Superco: Platinum.
Team
A named team you meet before signing. Superco: a dedicated team for each client, led from London.
Ways of working
Workshops in person and a named contact. Superco: workshops in person wherever possible and a dedicated account manager.
Support
Fast replies when something breaks. Superco: a Slack channel per client and urgent replies within a couple of hours in the working week.
Reviews
Independent, verified reviews. Superco: 4.9 out of 5 from 58 Clutch reviews.
Red flags
Registered address only
The office is only a registered address, with nowhere to meet the team.
Unseen team
You never meet the people who will build your store before signing.
No tier
No Shopify Partner listing, or a tier they cannot show you in Shopify’s directory.
No written plan
No migration or SEO plan in writing before work starts.
Locked code
You will not own the code, or the theme is locked to the agency.
Questions to ask a London agency
01 Visit
Can we visit your office and meet the team who will work on our project?
02 Workshops
Will you run the discovery workshops in person?
03 References
Which stores like ours have you built, and can we speak to those clients?
04 Ownership
Who owns the code and the theme when the project ends?
05 Rankings
How will you protect our search rankings if anything moves?
06 Support
What happens after launch: who do we contact, and how quickly do they reply?
The list
Shopify agencies with a London office and a listing in Shopify’s Partner Directory, checked on 5 November 2026.
Shopify grades partners Platinum, Premier, Plus or Select on the volume and quality of their merchant work. A tier shows experience, not fit, so ask to see work like yours.
Shopify agencies in London
Charle
Durham Street. Premier. Builds, migrations, SEO, conversion and retention. Clients: Muc-Off, Cambridge Satchel.
Eastside Co
Poland Street, W1. Platinum. Shopify and Shopify Plus design, build and marketing. Clients: DJI, F1 Authentics.
Eleven
Great Portland Street, W1. Plus. Subscription and premium food, drink and wellness brands. Clients: TRIP.
Fourmeta
Albemarle Street, W1. Listed, no tier shown. Strategy, design, development and AI. Clients: Josh Wood Colour, Crep Protect.
GPMD
City Road, EC1. Plus. Shopify Plus and B2B, with its SparkLayer app. Clients: Lazy Susan, The River Cafe.
Hallway
Old Street, EC1. Plus. Shopify Plus design, build and support. Clients: Dr Sam’s.
IDHL (including Vervaunt)
Devonshire Square, EC2; head office in Leeds. Platinum. Performance marketing, websites and commerce. Clients: Hotel Chocolat, Radley.
Superco
Hatchers Mews, SE1. Platinum. Design, build and growth for Shopify Plus brands. Clients: GAIL’s, The Ivy, Cordings.
Underwaterpistol
Wardour Street, W1. Platinum. Shopify Plus design, build, migration, UX, conversion and SEO. Clients: Ooni.
Unified
Kew Road, Richmond. Premier. Shopify, Adobe Commerce and custom builds for DTC and B2B. Clients: House of Hackney, The Conran Shop.
We Make Websites
St Cross Street, EC1. Platinum. Shopify Plus agency, bought by Tech Mahindra in 2021.
WIRO
Scrutton Street, EC2. Premier. Shopify Plus for home and lifestyle brands. Clients: WatchHouse, Mallet London.
London brands we work with
‘Their enthusiasm and passion to find the best solutions are highly commendable.’
Co-Founder, London Nootropics
FAQs
At 7 Hatchers Mews, off Bermondsey Street, London SE1 3GS. Most of our team works from the office.
Yes. London clients regularly come in to work with the team. Tell your account manager when you would like to visit.
Yes, wherever possible, at our office or yours. We run them remotely when travel does not make sense.
No. We work with brands across the UK and abroad. See choosing a UK Shopify agency.
Charle, Eastside Co, Eleven, Fourmeta, GPMD, Hallway, IDHL, Superco, Underwaterpistol, Unified, We Make Websites and WIRO all have London offices and are listed in Shopify’s Partner Directory.
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