
Tom Mucklow-Norell
Tom Mucklow-Norell is co-founder of Superco, a Shopify Platinum Partner based in London. He leads Superco's commercial work and partnerships, and its GROW events for ecommerce teams.
About Tom
Tom co-founded Superco in 2020 to build a customer experience focused Shopify Plus agency in London.
Before Superco he spent four years in New York with GBG Loqate, where he helped launch the Addressy brand and led North American channel and partnerships, working with ecommerce teams on address verification at checkout. He began his career in film production in London.
He also invests in consumer brands and the technology behind them. He studied Chinese at the University of Manchester.
Experience
| Role | Company | Years |
|---|---|---|
| Co-founder | Superco | 2020 to present |
| North American Channel and Partnerships | GBG Loqate (formerly Addressy), New York | 2016 to 2020 |
| Production and Development Assistant | Wigwam Films | 2013 to 2016 |
Speaking and writing
- Speaker at CEW Future Beauty 2026, London.
- Writer for The Checkout on Shopify Catalog and how AI shopping assistants read product data.
- Guest on Social Paradigm Group's podcast, on conversion rate optimisation and retention.
- Programme lead for Superco's GROW events, including GROW Food & Drink.
Expertise
- Ecommerce strategy and growth
- Conversion rate optimisation
- AI search and product data
- Partnerships and Shopify Plus
Pages we have written
Talk to Tom and the team
Come and meet us at Hatchers Mews, off Bermondsey Street, or ask for a technical audit of your store.