Join us for a relaxed working breakfast to ease into the day. A chance to connect, catch up on emails, and settle in before sessions begin.

Explore how changing search behaviour is reshaping the way customers discover brands, and what that means for your SEO and content strategy.

Discover what influences whether your products appear in AI search, and how greater visibility can translate into growth.

Learn how to turn BFCM shoppers into long-term customers, and build a retention checklist to make next year’s peak work even harder.

Hear how Years is using subscriptions to build stronger customer relationships and turn repeat purchasing into long-term loyalty.

Discover how automated direct mail can bring a physical touchpoint into your retention strategy and help re-engage customers who might otherwise disappear.

Hear how Omni Pet scaled from £2m to £15m, balancing rapid commercial growth with the long-term brand building.

Explore how AI is changing the way brands find and acquire customers. What are the implications for strategies and channels that have traditionally driven growth?

Hear how Wolfworthy built a £10m subscription business with a team of just five, and the decisions, data and systems that made such a lean model possible.

Explore how better forecasting can help growing brands meet customer demand without tying up cash in excess inventory.

Close the day with networking, drinks, and music, an opportunity to connect and continue conversations in a relaxed setting.