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7 October 2026
GROW Pet 2026 brought founders and operators from pet brands together for nine sessions on AI search, keeping customers after peak, subscriptions, direct mail and forecasting stock.
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GROW Pet Agenda

Working Breakfast

A working breakfast to meet other attendees before the sessions began.

09:30-10:00 – From Search to AI Discovery: : Building an SEO & GEO Strategy for How People Search Now

How changing search behaviour affects the way customers find brands, and what that means for SEO and content.

10:00-10:30 – Are Your Products Showing Up in AI Search? How Glara Helps Ecommerce Teams

What decides whether products appear in AI search, and how Glara helps ecommerce teams improve their visibility.

10:45-11:10 – After the Rush: Turning BFCM Shoppers Into Long-Term Customers

How to turn Black Friday and Cyber Monday shoppers into long-term customers, with a retention checklist for next year's peak.

11:40-12:00 – The Comeback Channel: Winning Back Pet Customers with Automated Direct Mail

How automated direct mail adds a physical touchpoint to retention and wins back lapsed customers, with Andy Fairey, Head of Ecommerce at Bully Billows, and Eileen Guertler from Paper Run.

13:00-13:30 – Scaling with Staying Power: How Omni Pet Grew from £2m to £15m While Building Long-Term Brand Equity

How Omni Pet balanced fast commercial growth with long-term brand building.

13:30-14:00 – The New Rules of Acquisition: Scaling Consumer Brands in an AI-First World

How AI is changing the way brands find and acquire customers, and what that means for the channels that have driven growth so far.

14:00-14:30 £10m with a Team of Five: Inside Wolfworthy’s Lean Growth Story

How Wolfworthy built a large subscription business with a team of five, and the decisions, data and systems that make a lean model work.

14:45-15:15 - Stock, Scale and Survive Peak: The Pet Brand Playbook with Brightpearl and Inventory Planner’s Ollie Slade

Brightpearl on forecasting, so growing brands can meet demand without tying up cash in excess stock.

Wrap + Networking Cocktail Hour

The day closed with networking and drinks.

About GROW

GROW is Superco's event series for ecommerce founders and teams.

Each GROW event focuses on one sector, with talks from founders, operators and the platforms they use. GROW Pet covered the problems pet brands raise with us most: subscriptions and repeat purchase, peak trading and being found in AI search.

If you run a pet brand on Shopify, see how we work with pet brands, or read the recaps from our other events.

Join us at GROW Pet
Thank you to everyone who joined us at GROW Pet. See what is coming up next, or sign up below to hear about future events.
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Awards and recognition