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Shopify ERP integration

We connect Shopify and Shopify Plus to ERP, warehouse and order systems, including Kerridge, Sage and NetSuite. This page covers the options, the risks and how we run an integration.

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The short answer

  • Decide which system owns each piece of data, such as products, stock, prices, customers and orders, before choosing a connector.
  • Use a native connector or an integration partner where one exists; build custom only where it does not.
  • Test with real orders, returns and stock movements before launch.

Integration options

OptionWhen it fitsWatch out for
Native connector or appYour ERP has a maintained Shopify appLimits on custom fields and sync timing
Integration partnerComplex or several systemsOngoing fees; agree who supports what
Custom integrationNo suitable connector, or unusual logicNeeds documentation and an owner after launch

ERP and systems work

BrandSystemWhat we did
TileflairKerridgeIntegrated with Shopify Plus through our partner High Cohesion; online and showroom customers can now be tracked together
Suki TeaSageIntegrated with Shopify as part of its move from Magento
Funkin CocktailsERPIntegrated alongside its Magento to Shopify Plus migration
RepresentNetSuiteERP migration as part of its Shopify Plus build
Powder DesignWarehousesCustom API for international markets and warehouses
SchplendidWarehouse and deliveryConnected Shopify to warehouse, delivery and third-party platforms to cut admin

How we run an integration

  1. Audit. Every existing connection and data flow.
  2. Design. Which system owns which data, and how often each syncs.
  3. Build. Connector, partner or custom code.
  4. Test. Orders, refunds, stock and prices, with real scenarios.
  5. Launch and hypercare. Close monitoring in the first weeks.

Questions to ask

  1. Which system will own products, stock, prices, customers and orders?
  2. What happens when a sync fails, and who is alerted?
  3. Who supports the integration after launch?
  4. How will returns and refunds flow back to the ERP?
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FAQs

Which ERPs work with Shopify?

Most major ERPs connect to Shopify through an app, an integration partner or a custom integration. We have worked with Kerridge, Sage and NetSuite.

Who is High Cohesion?

An integration partner we work with for complex ERP connections, as we did for Tileflair.

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